We are a specialist domiciliary care provider and temporary employment agency — supplying carefully vetted carers, nurses and support workers to families, hospitals and care homes across London.
From a friendly hour a day to round-the-clock specialist support, every plan is built with you — never imposed on you.
Visiting support with daily activities — personal care, medication, meals and shopping — to keep you independent at home.
Find out moreA dedicated carer living with you — a warm, one-to-one alternative to a care home that keeps life in familiar surroundings.
Find out moreShort-term cover so family carers can rest, recover or take a holiday — with complete peace of mind.
Find out moreA safe, supported transition after a hospital stay — practical help in those crucial first weeks of recovery.
Find out moreTrained support for dementia, Parkinson's, stroke recovery, palliative and complex needs — delivered with dignity.
Find out moreWe supply nurses, care assistants and support workers to hospitals, care homes and the NHS — short notice or long term.
Get staff
Every member of our team is hand-picked for their skill and, just as importantly, their kindness. We invest in continuous training so the care you receive is safe, modern and genuinely warm.
Four gentle steps from first conversation to care that fits your life.
A friendly, no-obligation chat about what you or your loved one needs.
We visit at home to understand routines, preferences and any clinical needs.
A tailored plan and matched carer, agreed entirely with you and your family.
Care that flexes as life changes, with regular check-ins and support.
"The carers treat Mum like their own family. We finally have peace of mind knowing she's safe and genuinely happy at home."
"Reliable, professional and quick to respond. The Upper Hand has become our first call whenever we need quality agency staff."
"Coming home after surgery was daunting, but my carer made every day easier. I can't fault the kindness and patience shown to me."